NonIT Urgent Opening for Customer Support Executive @ Mumbai/Delhi Location in one of the leading MNC Com

at Confidential in Delhi

Urgent Opening for Customer Support Executive @ Mumbai/Delhi Location in one of the leading MNC Company.

Designation :Customer Support Executive
Job Location : Mumbai/Delhi
Experience: 0.6 Months to 2 Years
Salary : Negotiable
Qualification: Graduate

Key responsibilities:
Deal directly with customers either by telephone or electronically
Create customer delight in every call/chat that comes into the system
Obtain all relevant information to handle product and service enquiries
Respond promptly to customer enquiries
Handle and resolve customer complaints
Direct requests and unresolved issues to the designated resource
Record details of enquiries, comments and complaints
Maintain customer database
Communicate and coordinate with internal departments
Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects, and rapidly changing priorities.
- Excellent verbal and written communication skills and the ability to communicate with clients.
- Exercises independent judgment with minimal direction from supervisor i.e. Self-starter, Problem- solver.
A plus if you have:
Education - Commerce
Able to work independently, meticulous, positive attitude and a team player
Proficient in MS Office applications.
Strong communication skills- verbal and written skills
Excellent interpersonal, telephone and customer service skills
Use of Microsoft office
Customer focused and sales oriented
Analytical, structured, persistent
Attention to detail
Energetic self-motivator
We offer:
Competitive salary, Benefits, show us your amazing skills and we’ll reward you generously
Benefits package including equity/esop's in the startup but subject to internal company rules and regulations.
Great working atmosphere
For the right Candidate the above Criteria’s are flexible depending on capability and knowledge.
If you think you have the spark and a constantly simmering pot of ideas get in touch with us

If any candidates are interested kindly forward your resume on
Kiran Yadav
84229 61028

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Published at 28-12-2016
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